Scott and Lisa started helping us as we were looking to get pre-approved for a residential mortgage. After obtaining pre-approval, we didn't find the right house until several months later. When we got back in touch for a formal approval to wave our financing conditions, we picked up with them right where we left off. Things were relatively seamless and done in a very efficient manner. We were closely right around the Christmas holidays, and Lisa was working to ensure everything would be complete on time. The team was very knowledgeable, always responsive to questions no matter what time of day, and kept us informed as new home buyers of many moving parts. Thanks again Scott and Lisa for your help and guidance through the process. We are very happy with our home and it was a pleasure working with you both.